The customer truly does come first for all of us at Sempris, and we will do everything we possibly can to make sure that each and every customer contact is a positive experience. Whether reaching out to us on one of our websites or calling one of our customer service representatives, we strive to build happy and trusting long-term relationships. Sempris is a Midwestern company dedicated to small company ideals, and we make sure that our customers are never lost in the shuffle. We treat everyone with respect, honesty and integrity and are geniunely dedicated to making a positive impact every day on the lives of our customers and their families.
At Sempris, customer satisfaction is Job One. From our highly motivated employees to our vendors, we are all laser-beam focused on providing our customers with the best customer service possible.
- We strive to create a world class experience for every customer, every time, and our customer care statistics reflect that dedication.
- During business hours, 100% of our calls are answered by live agents located within the U.S.
- Over 92% of our customer calls are resolved on the first contact, and all calls are monitored and recorded for training purposes.
We take our customers seriously, and 100% customer satisfaction is one of our core values, but we think it's important to let our customers speak for themselves.
“My Value Plus Membership easily pays for itself each month! I use it often for helpful hints and bargain purchases. Between daily deals, gift card discounts and rebates (for home repair, household utilities bills, and gasoline) I can only guess how many hundreds of dollars we save each month. Thank you for this valuable service!”
Grand Rapids, MI
“Thank You! This is the Best thing ever! So glad I joined.”
“Thank You, it was nice to have a company fulfill what they said they was going to do. You're one of very few left!”
“This was an early x-mas to me! Thanks”
San Francisco, CA
“Dear Sirs, Thank you very much for crediting back the charge to my visa card. Yes, I will keep in mind your program in the future, as well as telling family & friends of your consideration of my financial situation. Doing business with people you can trust is most appreciated. Looking forward to the future.”